Reference

What the Legal Terms Mean for Your Account

Before you open an account with 944bed, these legal terms set out what applies to you — your eligibility, the jurisdiction rules, and how your access is governed by local law in Bangladesh and other eligible regions.

Eligibility depends on local lawJurisdiction rules apply per regionAccount access subject to eligible regionsbKash, Nagad, Rocket within permitted useTerms updated when regulations change
944bed What the Legal Terms Mean for Your Account
LEGAL CONTACT PATHS

Reach Us on a Legal or Account Query

If you have a question about how these legal terms apply to your account — including eligibility, jurisdiction questions, or a request to review your account status — our support team handles these directly. You can reach us through the channels below. Responses to legal queries may take longer than standard account help, so include your account number and the specific concern when you write in.

Live Chat Reach the support desk directly through the live chat window in your account. For legal queries, describe the specific term or eligibility point you need clarified.
Email Support Send detailed legal or account-eligibility questions by email. Include your account number, the relevant section of the terms, and what outcome you are requesting.
Account Help Centre Your account settings page holds links to the full legal terms document, dispute process, and jurisdiction policy. Start there before contacting support.
ACCOUNT SECURITY POSTURE

How We Handle Your Data and Account Rights

Your account data — including wallet details linked to bKash, Nagad, or Rocket — is held under our data retention policy. We collect only what is needed to operate your account, process transactions, and meet any legal obligations that apply in eligible regions. You have the right to request a copy of the data we hold, ask for corrections, or request account closure. Each of these requests is handled through the support channels above. We do not share your payment details with third parties outside the scope of processing your transactions through the named wallet rails.

Data Retention

We keep your account and transaction data for as long as required by applicable law. After account closure, data is held for the legally required period then deleted.

Cookie Policy

Cookies are used to maintain your session, remember account preferences, and support security checks at login. You can manage cookie settings through your browser at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any unrecognised login attempt triggers an automatic account flag for your protection.

Change Requests

To update registered details — including your linked bKash or Nagad number — submit a request through account settings or contact support with your account verification details.

Common Legal and Eligibility Questions

These are the questions we see most often from people in Bangladesh reading through the legal terms. If your question is not here, the full terms document in your account settings covers every clause in detail.

No. Whether access is permitted depends on your local law and eligible region. You are responsible for confirming this before opening or using an account with us.

If your account is restricted for legal or eligibility reasons, any balance held is subject to the refund process described in the full terms. Contact support with your account details to start that process.

Yes. Send a data request through email support or via live chat. Include your account number and we will respond within the period required by applicable data protection obligations.

Disputes about account decisions — including eligibility or restriction — should be submitted in writing to our email support channel. The dispute resolution steps are set out in the full terms document.

Yes. We notify account holders when material changes are made to the terms. Continuing to use the platform after notification means you accept the updated version of the terms.

Wallet details are stored for as long as your account is active and for the legally required retention period after closure. You can request changes to linked wallet numbers through account settings.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.